Parent Navigator

Meet Bianca, our new Parent Navigator! 

As our Parent Navigator, Bianca’s role with Andrew Fleck Children’s Services (AFCS) is to guide parents through the process of finding child care in Ottawa. She offers excellent customer service to parents by helping them understand and access the various child care programs and early learning services offered through AFCS. She is also prepared to direct parents to appropriate resources and family support services within the community. 

Looking for licensed child care, but unsure where to begin? 

Bianca can guide you through the application process.  

Is the difference between home based and centre based child care unclear? 

Bianca can help you understand the difference, and assist you in determining which options best suits your family’s child care needs. 

Do you have questions about program availability, hours, locations, and rates? 

Connect with her by phone at 613-736-5355 ext. 206 or email her at