STCC is committed to improving service through research.
The Short Term Child Care organization has identified research as an effective means of improving and strengthening the pilot service as it develops and expands into a permanent and viable program. Research priorities include exploration of areas such as service quality and effectiveness, service options to support working families and investigation of the impact of emergency child care on individuals, families and organizations.

“Partners Towards Balance”

The project was made possible with funding from the Labour-Management Partnerships Program, Human Resources Development Canada and through the cooperation of project sponsor and co-sponsors, Short Term Child Care Program, and the Ottawa Civic Hospital and Ontario Nurses Association, Local 90, respectively and through the cooperation of National Capital Region Emergency Child Care Consortium (NCR-ECCC) partners.

The research project was coordinated by Andrew Fleck Children’s Services with assistance from External and Internal Project Advisors, Ms. Gloria Blaker, Director of Labour Relations, National Capital Commission and Dr. Jim Sethi, Director, Industrial Relations Institute and a project consultant.

Project Purpose and Scope

The major purpose of the project was to: explore the participation of management and labour in the establishment and ongoing operation of the NCR-ECCC; and to examine the role and structure of workplace committees as a means to providing family support services, specifically, emergency child care.

“Emergency Child Care Research Project”

In April, 1996, Child Care Visions, Human Resources Development Canada, awarded Short Term Child Care Program funding for a two-year research project to investigate the viability and impact of the program and emergency child care service.

The research project was coordinated by Work and Family Partnerships (the consulting group of Andrew Fleck Children’s Services) and was sponsored by the Short Term Child Care Program. Alvi Consulting and Communications was responsible for the overall research design and analysis of the Impact Research Component. An External Advisory Committee was assembled and consisted of representatives from the business, labour, public sector and academic communities to oversee the direction and quality of the research.

Project Purpose and Scope

The three primary areas of research are

  1. to explore the impact of emergency child care on organizations, individuals and their families
  2. to evaluate the effectiveness and quality of the emergency child care service
  3. to identify the optimal structure and test potential advantages associated with consortium/public-private partnership models as a means of service delivery.

Project Deliverables

Emergency Child Care: Its Impact, Practice and Innovation, A Canadian Story (Dec 1998)

Final Report (125 pages) $35.00 Cdn.
Overview for the Public Sector (10 pgs) $12.00 Cdn.
Overview for the Labour Sector (10 pgs) $12.00 Cdn.
Overview for the Business Sector (7 pgs) $12.00 Cdn.

If you are interested in obtaining copies of the final report and/or overviews, please contact us.

“STCC Strategic Initiatives Project”

Funded by the J.W. McConnell Family Foundation, Montréal Québec, this is a 2-year, McConnell Foundation “peace of mind” project. The Project Coordinator is Short Term Child Care Program. Lead consultant is Work and Family Partnerships, the consulting group of Andrew Fleck Children’s Services.

Project Purpose and Scope

Funded as one of the McConnell Foundation “work and family- peace of mind” initiatives, the overall purpose of the research is to investigate the overall viability of the service and feasibility of current and proposed service components toward the establishment of strategic directions to move the service from a pilot project into a permanent and viable program. The research will commence in October 1997 with completion in October 1999.

The three primary research components include: i) viability of expansion of the program to include elder care services; ii) caregiver recruitment and retention issues; iii) general viability and strategic directions for the Short Term Child Care Program. Funding also provides for the development of a communication manual which will be distributed at the completion of the research in 1999.