Core Values

AFCS is committed to these values and principles in all its services and practices.

Excellence

Is demonstrated by an organization that:

  • Dedicates itself to good gouvernance.
  • Offers programs that meet the needs of its stakeholders.
  • Works in partnership with families and community.
  • Values each staff member.

Is demonstrated by staff who:

  • Commit themselves to excellence.
  • Respond to families’ needs beyond traditional expectations.
  • Identify programs and resources that match the individual needs of children and families.
  • Effectively apply their skills and knowledge.
  • Invest in their personal and professional development.

Is demonstrated by programs and services that:

  • Dedicates itself to good governance.
  • Offers programs that meet the needs of its stakeholders.
  • Works in partnership with families and community.
  • Values each staff member.

Leadership

Is demonstrated by an organization that:

  • Anticipates and responds to change.
  • Advocates for policies that reflect the needs of children and families.
  • Has a history of innovation.
  • Collaborates and cooperates with community partners.
  • Supports and enables the staff to actively participate in community forums and initiatives.

Is demonstrated by staff who:

  • Speak with confidence for children’s services.
  • Express creativity and innovation within the agency mandate.
  • Share knowledge and skills with colleagues and community partners.
  • Participate in professional and community initiatives.
  • Have a leadership role in the community.

Is demonstrated by programs and services that:

  • Identify and respond to community needs.
  • Form community partnerships to bridge identified gaps in services and programs.

Integrity

Is demonstrated by an organization that:

  • Ethically and consistently implements the purpose of the organization.
  • Is accountable to all stakeholders.
  • Is open and transparent in sharing information and decisions.
  • Consistently applies agency policies and procedures to all programs and staff.
  • Provides guidance and professional development to staff in response to feedback from parents and the public in order to better serve communities.

Is demonstrated by staff who:

  • Embrace the purpose and values of the agency.
  • Interact in a professional manner.
  • Practice respect and maintain confidentiality.
  • Apply creative strategies that lead to respectful outcomes.
  • Access ongoing professional development.

Is demonstrated by programs and services that:

  • Respond to the ever changing developmental needs of children and their families.
  • Provide supports in an honest, respectful and professional manner.
  • Continually strive for success.
  • Incorporate regular evaluations.

Accountability

Is demonstrated by an organization that:

  • Is fiscally responsible.
  • Allocates funds according to its mandate.
  • Establishes quality assurance processes to ensure compliance with legislative standards and best practices.
  • Maintains clear communication and open dialogue with all stakeholders.

Is demonstrated by staff who:

  • Exemplify the standards of practice for their profession.
  • Represent Andrew Fleck Children’s Services in a manner that is congruent with the agency’s purpose and values.
  • Adhere to the agency’s policies and procedures.
  • Set priorities to ensure completion of work expectations and quality standards.
  • Take ownership of responsibilities and honour commitments.
  • Effectively communicate relevant information to stakeholders.

Is demonstrated by programs and services that:

  • Provide quality services which respect the purpose and values of the agency.
  • Set priorities to ensure quality standards are met.
  • Exemplify best practices.
  • Establish cyclical evaluation strategies to ensure program effectiveness.

Inclusiveness

Is demonstrated by an organization that:

  • Embraces and values diversity.
  • Respects the right of parents to make choices for their children.
  • Develops policies and procedures that respects the dignity and value of all persons.
  • Educates its Board, staff and community on the meaning and importance of inclusion.
  • Continues to advocate on behalf of families and actively seeks partnerships.

Is demonstrated by staff who:

  • Create an environment of acceptance and accommodation of people with diverse needs and abilities.
  • Model inclusive practices by embracing all children and accepting each family.
  • Ensure they are up to date with current philosophies and practices.
  • Welcome families in both official languages and seek services to support them in their language of choice.
  • Listen to children and families.
  • Recognize, plan and implement programming across all domains that is reflective of the current developmental age of every child and their family needs.

Is demonstrated by programs and services that:

  • Value children and families.
  • Collaborate to support children and families.
  • Ensures time for regular communication between staff and families.
  • Encourage staff to continue training for the diverse requirements of the children and their families.

Responsiveness

Is demonstrated by an organization that:

  • Remains proactive and flexible.
  • Works in partnership with families and communities.
  • Anticipates change through research, networking and education.

Is demonstrated by staff who:

  • Are prepared to understand the diverse and changing needs of clients.
  • Respond in a timely manner.
  • Proactively attend to client’s needs.
  • Collaborate with each other.

Is demonstrated by programs and services that:

  • Reflect the purpose of the agency.
  • Are integrated in a complementary and interdependent manner.
  • Actively seek collaborative community partnerships.
  • Are flexible and adapt to community needs.
  • Use data, research and demographics to aid in planning.