Core Values
AFCS is committed to these values and principles in all its services and practices.
Excellence
Is demonstrated by an organization that:
- Dedicates itself to good gouvernance.
- Offers programs that meet the needs of its stakeholders.
- Works in partnership with families and community.
- Values each staff member.
Is demonstrated by staff who:
- Commit themselves to excellence.
- Respond to families’ needs beyond traditional expectations.
- Identify programs and resources that match the individual needs of children and families.
- Effectively apply their skills and knowledge.
- Invest in their personal and professional development.
Is demonstrated by programs and services that:
- Dedicates itself to good governance.
- Offers programs that meet the needs of its stakeholders.
- Works in partnership with families and community.
- Values each staff member.
Leadership
Is demonstrated by an organization that:
- Anticipates and responds to change.
- Advocates for policies that reflect the needs of children and families.
- Has a history of innovation.
- Collaborates and cooperates with community partners.
- Supports and enables the staff to actively participate in community forums and initiatives.
Is demonstrated by staff who:
- Speak with confidence for children’s services.
- Express creativity and innovation within the agency mandate.
- Share knowledge and skills with colleagues and community partners.
- Participate in professional and community initiatives.
- Have a leadership role in the community.
Is demonstrated by programs and services that:
- Identify and respond to community needs.
- Form community partnerships to bridge identified gaps in services and programs.
Integrity
Is demonstrated by an organization that:
- Ethically and consistently implements the purpose of the organization.
- Is accountable to all stakeholders.
- Is open and transparent in sharing information and decisions.
- Consistently applies agency policies and procedures to all programs and staff.
- Provides guidance and professional development to staff in response to feedback from parents and the public in order to better serve communities.
Is demonstrated by staff who:
- Embrace the purpose and values of the agency.
- Interact in a professional manner.
- Practice respect and maintain confidentiality.
- Apply creative strategies that lead to respectful outcomes.
- Access ongoing professional development.
Is demonstrated by programs and services that:
- Respond to the ever changing developmental needs of children and their families.
- Provide supports in an honest, respectful and professional manner.
- Continually strive for success.
- Incorporate regular evaluations.
Accountability
Is demonstrated by an organization that:
- Is fiscally responsible.
- Allocates funds according to its mandate.
- Establishes quality assurance processes to ensure compliance with legislative standards and best practices.
- Maintains clear communication and open dialogue with all stakeholders.
Is demonstrated by staff who:
- Exemplify the standards of practice for their profession.
- Represent Andrew Fleck Children’s Services in a manner that is congruent with the agency’s purpose and values.
- Adhere to the agency’s policies and procedures.
- Set priorities to ensure completion of work expectations and quality standards.
- Take ownership of responsibilities and honour commitments.
- Effectively communicate relevant information to stakeholders.
Is demonstrated by programs and services that:
- Provide quality services which respect the purpose and values of the agency.
- Set priorities to ensure quality standards are met.
- Exemplify best practices.
- Establish cyclical evaluation strategies to ensure program effectiveness.
Inclusiveness
Is demonstrated by an organization that:
- Embraces and values diversity.
- Respects the right of parents to make choices for their children.
- Develops policies and procedures that respects the dignity and value of all persons.
- Educates its Board, staff and community on the meaning and importance of inclusion.
- Continues to advocate on behalf of families and actively seeks partnerships.
Is demonstrated by staff who:
- Create an environment of acceptance and accommodation of people with diverse needs and abilities.
- Model inclusive practices by embracing all children and accepting each family.
- Ensure they are up to date with current philosophies and practices.
- Welcome families in both official languages and seek services to support them in their language of choice.
- Listen to children and families.
- Recognize, plan and implement programming across all domains that is reflective of the current developmental age of every child and their family needs.
Is demonstrated by programs and services that:
- Value children and families.
- Collaborate to support children and families.
- Ensures time for regular communication between staff and families.
- Encourage staff to continue training for the diverse requirements of the children and their families.
Responsiveness
Is demonstrated by an organization that:
- Remains proactive and flexible.
- Works in partnership with families and communities.
- Anticipates change through research, networking and education.
Is demonstrated by staff who:
- Are prepared to understand the diverse and changing needs of clients.
- Respond in a timely manner.
- Proactively attend to client’s needs.
- Collaborate with each other.
Is demonstrated by programs and services that:
- Reflect the purpose of the agency.
- Are integrated in a complementary and interdependent manner.
- Actively seek collaborative community partnerships.
- Are flexible and adapt to community needs.
- Use data, research and demographics to aid in planning.