Core Values

AFCS is committed to these values and principles in all its services and practices:

Excellence

Is demonstrated by an organization that:

  • dedicates itself to good governance.
  • offers programs that meet the needs of its stakeholders.
  • works in partnership with families and community.
  • values each staff member.

Is demonstrated by staff who:

  • commit themselves to excellence.
  • respond to families’ needs beyond traditional expectations.
  • identify programs and resources that match the individual needs of children and families.
  • effectively apply their skills and knowledge.
  • invest in their personal and professional development.

Is demonstrated by programs and services that:

  • dedicates itself to good governance.
  • offers programs that meet the needs of its stakeholders.
  • works in partnership with families and community.
  • values each staff member.

Leadership

Is demonstrated by an organization that:

  • anticipates and responds to change.
  • advocates for policies that reflect the needs of children and families.
  • has a history of innovation.
  • collaborates and cooperates with community partners.
  • supports and enables the staff to actively participate in community forums and initiatives.

Is demonstrated by staff who:

  • speak with confidence for children’s services.
  • express creativity and innovation within the agency mandate.
  • share knowledge and skills with colleagues and community partners.
  • participate in professional and community initiatives.
  • have a leadership role in the community.

Is demonstrated by programs and services that:

  • identify and respond to community needs.
  • form community partnerships to bridge identified gaps in services and programs.

Integrity

Is demonstrated by an organization that:

  • ethically and consistently implements the vision of the organization.
  • is accountable to all stakeholders.
  • is open and transparent in sharing information and decisions.
  • consistently applies agency policies and procedures to all programs and staff.
  • provides guidance and professional development to staff in response to feedback from parents and the public in order to better serve communities.

Is demonstrated by staff who:

  • embrace the vision, mission and values of the agency.
  • interact in a professional manner.
  • practice respect and maintain confidentiality.
  • apply creative strategies that lead to respectful outcomes.
  • access ongoing professional development.

Is demonstrated by programs and services that:

  • respond to the ever changing developmental needs of children and their families.
  • provide supports in an honest, respectful and professional manner.
  • continually strive for success.
  • incorporate regular evaluations.

Accountability

Is demonstrated by an organization that:

  • is fiscally responsible.
  • allocates funds according to its mandate.
  • establishes quality assurance processes to ensure compliance with legislative standards and best practices.
  • maintains clear communication and open dialogue with all stakeholders.

Is demonstrated by staff who:

  • exemplify the standards of practice for their profession.
  • represent Andrew Fleck Children’s Services in a manner that is congruent with the agency’s mission, vision and values.
  • adhere to the agency’s policies and procedures.
  • set priorities to ensure completion of work expectations and quality standards.
  • take ownership of responsibilities and honour commitments.
  • effectively communicate relevant information to stakeholders.

Is demonstrated by programs and services that:

  • provide quality services which respect the mission, vision and values of the agency.
  • set priorities to ensure quality standards are met.
  • exemplify best practices.
  • establish cyclical evaluation strategies to ensure program effectiveness.

Inclusiveness

Is demonstrated by an organization that:

  • embraces and values diversity.
  • respects the right of parents to make choices for their children.
  • develops policies and procedures that respects the dignity and value of all persons.
  • educates its Board, staff and community on the meaning and importance of inclusion.
  • continues to advocate on behalf of families and actively seeks partnerships.

Is demonstrated by staff who:

  • create an environment of acceptance and accommodation of people with diverse needs and abilities.
  • model inclusive practices by embracing all children and accepting each family.
  • ensure they are up to date with current philosophies and practices.
  • welcome families in both official languages and seek services to support them in their language of choice.
  • listen to children and families.
  • recognize, plan and implement programming across all domains that is reflective of the current developmental age of every child and their family needs.

Is demonstrated by programs and services that:

  • value children and families.
  • collaborate to support children and families.
  • ensures time for regular communication between staff and families.
  • encourage staff to continue training for the diverse requirements of the children and their families.

Responsiveness

Is demonstrated by an organization that:

  • remains proactive and flexible.
  • works in partnership with families and communities.
  • anticipates change through research, networking and education.

Is demonstrated by staff who:

  • are prepared to understand the diverse and changing needs of clients.
  • respond in a timely manner.
  • proactively attend to client’s needs.
  • collaborate with each other.

Is demonstrated by programs and services that:

  • reflect the vision and mission of the agency.
  • are integrated in a complementary and interdependent manner.
  • actively seek collaborative community partnerships.
  • are flexible and adapt to community needs.
  • use data, research and demographics to aid in planning.